Coronavirus informácie

Current questions and answers on coronavirus in Austria and Lower Austria (as of 02 April 2020)

Up-to-date information (as of 02 April 2020, 8 a.m.)

Freedom of movement in public spaces is restricted. Sports fields, playgrounds and other public places will be closed from now on. People are asked to stay at home. Social contacts should only be made with the people with whom they live.

Update 30 March: From Wednesday April 1, protective masks (mouth and nose protection) are to be used as a further measure. These are not intended to protect the wearer, but to limit the spread through the air. The masks will be distributed via supermarket chains from Wednesday. From this point on, it is mandatory to wear the masks in the supermarket. In the medium term, these should be mandatory wherever you meet other people.
The federal government has ordered hotels to be closed for tourist overnight stays.

The state of Lower Austria will close ski areas on 15 March 2020. Annaberger Lifte, Gemeindealpe Mitterbach, Hochkar Bergbahnen, Rax-Seilbahn and Semmering-Hirschenkogel have ceased operations for this winter season.

The spa centers and rehabilitation centers were closed on 19th March.

These measures are carried out in close coordination between the public authorities and the Lower Austrian Tourism. The health and safety of the Lower Austrian population, the employees of tourist companies and the guests are of utmost importance.

For more information, please contact our FAQs.

FAQs on corona virus (as of 02 April 2020, 8 a.m.)

Are there any restrictions on entry and exit?

Entry restrictions, the Austrian National Tourist Office has clearly presented the Austria Tourist Board on its website: https://www.austriatourism.com/presse/reisewarnungen/
Current information on entry and exit can be found on the website of the Federal Ministry for European and International Affairs: https://www.bmeia.gv.at/
The Austrian Airlines announced on 16 March that it was cancelling all regular flights.

Update: Due to the corona virus crisis, the Czech Republic is closing its borders for travellers from 15 "risk" countries, including Austria. There are also changes in entry in Hungary and Slovenia, such as border controls. Slovakia has imposed a general entry ban.

Flights from Spain, France or Switzerland will be cancelled.

Austria will implement border control with Switzerland.

Update 15 March: Entry regulations will be further tightened: In future, travellers from the UK, the Netherlands, Russia and Ukraine will also be unable to enter Austria.

Update 16 March: Austrian Airlines (AUA) cancels all regular flights.

Update 17 March 8 a.m.: Hungary closed its borders at midnight. Only people with Hungarian citizenship may enter the country. Freight traffic may continue to enter and pass through.

Update 19 March: As of Monday 23 March, ÖBB will switch to the Sunday timetable. Rail freight traffic will remain in full operation. According to VOR, there will be no changes in the timetable of the regional buses in Lower Austria for the time being.

Update 23 March: VOR also reports reduced timetable. For details see the link above.

Update 30 March: From Wednesday April 1, protective masks (mouth and nose protection) are to be used as a further measure. These are not intended to protect the wearer, but to limit the spread through the air. The masks will be distributed via supermarket chains from Wednesday. From this point on, it is mandatory to wear the masks in the supermarket. In the medium term, these should be mandatory wherever you meet other people.
The federal government has ordered hotels to be closed for tourist overnight stays.

What are the limitations in public life?

Measures to contain the spread of the virus and affect public life: Until the beginning of April, all events with more than 500 participants in outdoor areas or more than 100 participants indoors have been cancelled. This is valid for the time being until the 3rd of April. The roman. kath. church limits the number of worshippers in enclosed spaces to 100 people.

Shops, apart from those that provide basic services, such as grocery stores, banks, pharmacies, etc., will be closed.

Restaurants, bars and cafes will reduce their opening hours from Monday 16 March and will only be open until 3pm. From Tuesday the 17th of March 2020, all restaurants will be closed. Food supply is provided through supermarkets and delivery services. There are currently no nationwide government closures for accommodation establishments.

Accommodation must be provided for international guests in Austria, some of who are unable to leave.

  • Necessary accommodation must also be provided for service providers such as key workers and aid workers.
  • In addition, an orderly departure of all guests requires a certain lead time.
  • Voluntary closures are possible, in any case.

Update: The freedom of movement in public spaces is restricted. Sports fields, playgrounds and other public places will be closed from now on. People are being asked to stay at home. Social contacts should only be made with the people with whom they live. Gatherings of five people in one place are prohibited.

The house or apartment should only be left for the following reasons:

  • Professional work that cannot be postponed
  • Urgently needed errands such as food
  • Help for other people. And here, too, keep a distance from each other!

What are the restrictions on public transport?

Currently, all means of transport in the Eastern Region Transport Association (VOR) operate according to plan. Information on public transport concerning coronavirus can be found on the website of the Eastern Region Transport Association (VOR):
https://www.vor.at/service/aktuelles/detail/news/informationen-betreffend-corona-virus/

Are ski resorts, excursion destinations, cultural establishments etc. closed?

Apart from already cancelled events (due to too restrictions on number of participants), many excursion destinations have already temporarily ceased operations, e.g. the Museum Lower Austria and the venues of the Lower Austrian cultural economy, until and including the 3rd of April. The Kunsthalle Krems, the Krems Caricature Museum, the Landesgalerie Niederösterreich and the Artothek Niederösterreich will also be closed until the 3rd of April. The establishments of Schönbrunn Palace are also closed until the 3rd of April, both Schloss Hof and Schloss Niederweiden in Lower Austria. Further companies are expected to follow – please check the companies' websites directly to find out if they are open or closed!

Ski resorts in Lower Austria will be closed on the 15th of March 2020 onwards.
The spa centers and rehabilitation centers were closed on 19th March 2020.

Can I cancel a holiday I have already booked?

As a rule, the standard cancellation conditions of the accommodation operation apply. Please contact the booked accommodation and, if applicable, your travel insurance.

The Austrian Chamber of Commerce answers further legal questions relating to the corona virus under: https://www.wko.at/branchen/tourismus-freizeitwirtschaft/reisebueros/rechtsfragen-coronovirus.html

An appeal from the Austrian Federal Government:

In a press conference at the 10th of March, the Austrian Federal Government appealed to each individual: the aim is to curb the further spread of the corona virus. Social contacts should be reduced to a minimum. In particular, protective measures should be observed for older citizens and other risk groups.